Thank you for visiting www.vikiwat.com!
In order to prevent errors and misunderstandings, as well as to improve our service quality we would like to inform you that we do not accept orders via phone. You can order quickly and easily through our website www.vikiwat.com by using our order's form. You can also use our quick code/product search located in upper right to find your items and save even more time. If this is your first time buying online from us or have any kind of difficulties, please contact our Customer Service at 0700 45 445 (at the price of a local phone call Vivacom subscribers) for assistance.
- All online orders placed via our website are accepted and processed until 15:00h on weekdays (Monday-Friday)
- For our wholesale customers deadline for placing their online orders is until 14:00h (Monday-Friday)
NOTE! All orders placed after 15:00h will be processed the next working day.
Delivery terms and conditions
Vikiwat Ltd. works with SPEEDY express delivery service and offers the following two options for shipment:
Express service (delivered within one working day) and Economical service (delivered within two working days).
Delivery time depends on your choice for courier service and your area.
NOTE! Delivery time can be delayed due to official non-working days, official public holidays or bad weather conditions!
VIKIWAT Ltd is not responsible for any possible delays of shipment outside time limits set out in our General Terms & Conditions for small town/villages located in the territory of Bulgaria where SPEEDY's courriers visit infrequently. To find out if your area is visited less than once a day/week, please follow the link below:
VIKIWAT LTD. HAS NO LIABILITY AND DOES NOT OWE A COMPENSATION FOR ANY POSSIBLE DELAYS CAUSED BY COURIERS BECAUSE OF USERS FALSE/INCORRECT DELIVERY INFORMATION OR FOR OTHER CIRCUMSTANCES BEYOND COMPANY'S CONTROL!
Vikiwat Ltd. reserves its right to ask all customers for their order's confirmation by phone or e-mail. If the users refuse to provide a requested by our employee information concerning their order and its delivery, the contract is automatically canceled and will not be executed.
Any changes to the information provided by the user which concerns the delivery of his order will be considered only if they are provided on time by the client within the period set for processing the order.
Please, note that if you do not provide your INVOICE information, such a document will not be issued by us. If you subsequently decide you need INVOICE, we can do it for you but all shipping fees for delivery will be covered by the client.
VIKIWAT Ltd. reserves its right to refuse delivery or performance of a contract.
We wish you have a nice shopping!
Vikiwat Ltd. Team