Dear customers,
All online orders via VIKIWAT e-store are delivered within Bulgaria with shipping companies Speedy and ECONT directly to your address or the courier's office. Products with production packaging come to you sealed, except for those that do not have factory packaging.
* Please note that the promotions for free delivery over BGN 150 with VAT (economic service) that we offer are serviced only with the courier company Speedy.
Online Orders
- All online orders placed until 15:00h on weekdays (Monday-Friday) are processed within same working day (*if stock is availbe and product is not part of a special delivery)
- All online order placed after 15:00h on weekdays and during weekend, we will processed them in next working day (*if stock is availbe and product is not part of a special delivery)
Delivery terms and conditions
VIKIWAT works with Speedy and Econt delivery service and offers the following two options for shipment:
Speedy express service (delivery within 24 hours) and economy service (delivery within 2-3 working days).
Econt express service ( delivery within 24 hours)
NOTE! Delivery time can be delayed due to official non-working days and official public holidays!
VIKIWAT is not responsible for any possible delays of shipment outside time limits set out in our General Terms & Conditions for small town/villages located in the territory of Bulgaria where Speedy and Econt courriers visit infrequently.
Important information!
VIKIWAT LTD. HAS NO LIABILITY AND DOES NOT OWE A COMPENSATION FOR ANY POSSIBLE DELAYS CAUSED BY COURIERS BECAUSE OF USERS FALSE/INCORRECT DELIVERY INFORMATION OR FOR OTHER CIRCUMSTANCES BEYOND COMPANY'S CONTROL!
Order's Confirmation
Vikiwat Ltd. reserves its right to ask all customers for their order's confirmation by phone or e-mail. If the users refuse to provide a requested by our employee information concerning their order and its delivery, the contract is automatically canceled and will not be executed.
Any changes to the information provided by the user which concerns the delivery of his order will be considered only if they are provided on time by the client within the period set for processing the order.
Invoice Information
Please, note that if you do not provide your INVOICE information, such a document will not be issued by us. If you subsequently decide you need INVOICE, we can do it for you but all shipping fees for delivery will be covered by the client.
VIKIWAT Ltd. reserves its right to refuse delivery or performance of a contract.
We wish you have a nice shopping!
Sincerely,
Vikiwat Ltd. Team